Frequently Asked Questions
Orders
When will I start seeing results?
Most customers notice less shedding and fuller hair in 6–8 weeks, with visible results in 4–6 months
Will this work for all types of hairs and ethnicities?
How long does it take to process an order from Aurum?
Is this safe for long time use?
Yes. All ingredients are third-party tested, non-toxic, and safe for ongoing use.
What does make Firmora different?
We use clinically dosed, clean ingredients—no fillers or artificial junk.
Is it vegan / soy free / gluten free?
Yes. It’s vegan, gluten-free, soy-free, and free from major allergens.
What if it doesn't work for me?
We offer a 30-day money-back guarantee. No questions asked.
Do I need to take it forever?
After results, many switch to a maintenance dose. Hair health is ongoing.
Will this cause unwanted hair growth? (e.g. facial hair)
No. It targets scalp follicles only.
